212-570-2075 contact@bonheurmd.com

      FAQ

      What insurance do you accept?
      Dr. Bonheur is an in-network provider with many Oxford, United Healthcare, Aetna, Empire Blue Cross/Blue Shield, Cigna, HIP, and Medicare plans.

      Please contact the office if your insurance plan is not listed above and our dedicated staff will help to determine if you may have out-of-network benefits which we can accept as well.

      Where will the procedures be performed?

      Colonoscopies, upper endoscopies, and sigmoidoscopies will be performed at Carnegie Hill Endoscopy.

      Carnegie Hill Endoscopy is a state-of-the-art ambulatory endoscopy center dedicated to providing the highest quality in medical care in a state-of-the-art facility. Carnegie Hill Endoscopy was built with the patient in mind and ensures that each patient’s experience is safe, comfortable and efficient. It allows patients to receive the same personal attention they would receive in a private office while maintaining the standards held by having a procedure done at a hospital.

      Is the endoscopy facility an accredited facility?

      Carnegie Hill Endoscopy is fully accredited by the New York State Department of Health as a freestanding ambulatory surgical care facility for endoscopic procedures. The center is also accredited by the Joint Commission. Carnegie Hill Endoscopy allows us to offer the highest quality medical care to all of our patients by providing its physicians with state-of-the-art technology and the most up-to-date equipment available. The center is staffed with hand-picked, board certified anesthesiologists, registered nurses, and trained medical technologists all with expertise in gastrointestinal endoscopy.

      Do I need an escort for my procedure?

      If you are having a colonoscopy, endoscopy or sigmoidoscopy with sedation, you must make arrangements to have a responsible adult escort you home.

      If you are unable to have an escort meet you at the center, a private escort service is available (at your cost) to take you home anywhere within the 5 boroughs of New York City.

      The fee is $77 and does not include the cost of transportation. Please contact Partners in Care at 212-609-7700 (Option 2) and make sure to reference Carnegie Hill Endoscopy when you provide your credit card details.

      You will need to contact them at least 24 hours in advance of your procedure. Unfortunately, you will not be able to undergo your procedure if you have not made prior arrangements for an escort.

      What should I bring with me to my visit?
      • If you are coming for a procedure (EGD, colonoscopy, sigmoidoscopy), please review our Information for Patients Undergoing Procedures and also download and review the Carnegie Hill Endoscopy brochure.
      • If you are coming for a consultation, please print and fill out the New Patient Forms and bring them with you along with a referral from your primary care doctor if you have a HMO insurance
      • A list of your current medications
      • Insurance information and card
      • Medical records from prior visits that you think may be helpful
      How do I make an appointment?

      Call our phone number: 212-570-2075 (Monday through Friday, 9:00am – 4:30pm)

      Or book your appointment through our website.

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      Call us at (212) 570-2075.
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